Pricing taboo
January 13, 2010
Discussing pricing with customers should be the sole-responsibility of Sales. My suggestion is a pricing taboo which prohibits all but Sales to mention anything about pricing. Nothing has the potential to convolute and disrupt a sales cycle like errant pricing. Consistency is one thing, but the big reasons are timing, control and leverage. Savvy sales people intentionally withhold certain bits of pricing information until the right moment. Executed properly, the pricing negotiation will be utilized to expedite and close business.
Best practice: sales rep owns all pricing discussions